Privacy Policy

RadioPlans.online ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact our independent third-party support team.

Information We Collect

We may collect the following categories of information:

• Information you provide: name, phone number, email address, mailing address, and details about your audio subscription that you share when contacting us by phone, email, or web form.
• Automatically collected information: IP address, browser type, device identifiers, referring URLs, pages visited, and timestamps, gathered through cookies and similar technologies.
• Call data: if you call us, we may record or log call metadata for quality and training purposes, where permitted by law.

How We Use Information

• To respond to inquiries and provide third-party activation and account support.
• To operate, maintain, and improve our website and services.
• To detect, investigate, and prevent fraudulent or unauthorized activity.
• To comply with legal obligations and enforce our Terms and Conditions.
• To send transactional or service-related communications.

Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our website, communications, and analytics under confidentiality obligations.
• Our advertising partner, Drive Safe LLC, which manages marketing, paid advertising, and lead routing for RadioPlans.online. Information collected through advertisements or calls may be shared with Drive Safe LLC to operate the advertising program, measure performance, and connect you with our support team.
• Subscription providers, only as necessary to facilitate the support you request from us.
• Law enforcement or other authorities when required by law or to protect rights, safety, or property.

Cookies and Analytics

We use cookies, pixels, and similar technologies to understand traffic and improve our site. You can configure your browser to refuse cookies, but some site features may not work properly. We may use third-party analytics and advertising services which may set their own cookies subject to their own policies.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling a request.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page along with a new "Last updated" date.

Contact Us

For questions about this Privacy Policy or our data practices, email support@radioplans.online or call (888) 520-0986.